ECLAT CREATIVE DIRECTOR
Explore Jesse Hayes’ work as Creative Director, responsible for shaping the brand language, visual identity and creative standards behind Eclat. Highlighting the role of creative direction in building a premium coworking brand in Melbourne where every touchpoint, from communication to environment, reflects consistency, clarity and intent.
PERIOD OF APPLIED DISCIPLINE
August 2021 - July 2025
Creativity has never been a secondary characteristic in my work. It is the engine behind how I think, how I solve problems, how I build systems, and how I create coherence across complex projects and environments.
At its highest level, creative direction is the disciplined orchestration of identity, story, design, technology, environment and experience into a single, intelligible whole. Requiring authorship of the brand's underlying logic, constant protection of its integrity across every touchpoint, and the practical ability to move ideas from concept through to execution across physical, digital and operational environments. Not just what the brand looks like; but what it means. How it speaks. How it behaves. How it scales. And why it should.
The Eclat brand language was developed through a philosophy of soft luxury: restrained minimalism, tonal warmth, natural materiality and a deliberate refusal of visual excess. The objective was continuity. Every element, a sales document, a website, a built environment, a render, a social post, a wayfinding sign, a client email, an internal template; needed to feel resolved, intentional and part of the same idea. Not related. The same.
My perspective in this discipline has been shaped by over two decades of experience across digital media, software development, photography, media production, systems thinking and design strategy. That combination produces something difficult to teach: a practical understanding of how creative ideas are not only formed, but implemented, governed, maintained and evolved inside real business conditions over time.
SCOPE OF WORK
Scope Brand Foundation & Identity Architecture
The core work was authorship of the Eclat brand at a philosophical and structural level; defining not just how it looked, but what it stood for, how it communicated, and what internal logic would hold it together across time and application.
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Defining the conceptual and commercial logic behind the Eclat brand
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Establishing core brand principles, tone, values and identity markers
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Developing the narrative framework that positioned Eclat beyond generic coworking
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Translating abstract brand philosophy into usable creative systems
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Acting as both author and guardian of the brand's coherence over time
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Development of brand theory, brand family architecture and business identity
Eclat Brand Family
Developing the broader brand ecosystem that sat around Eclat as a parent brand; a family of entities, each with a distinct purpose and emotional register, while legible parts of one vision.
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Eclat — Parent brand and principal commercial identity
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Parlor — Hospitality-led social and business lounge
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Galerie — Cultural, event venue and experience-oriented extension
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Noted — Media, editorial blog and thought-leadership content layer
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Forme — Interior design and furniture expression
This required naming strategy, identity differentiation, tone-of-voice distinction across each entity, visual and conceptual relationship mapping, and the creation of a system that could scale without becoming visually or strategically fragmented.
Brand Toolkit & Guidelines
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Primary and secondary logo systems and brandmark application rules
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Typography, colour palette, grid systems and compositional hierarchy
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Image treatment direction and iconography
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Templating across web, print, signage, presentations, CRM and spatial applications
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File naming, version control and asset management structures
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Guidance on inappropriate usage to prevent dilution of the brand
Copywriting & Verbal Identity
Principal author, editor and copywriter of the Eclat narrative language and tone-of-voice. Determining how the brand communicated across internal and external contexts, in multiple registers, without losing integrity.
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Writing and refining the core brand narrative
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Defining verbal identity across brand, web, sales and marketing communications
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Avoiding generic industry language in favour of a more original and purposeful voice
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Writing across brand storytelling, leasing copy, marketing, editorial, website content, property and expansion materials, and internal documentation
Visual Media Direction
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Art direction of photography and visual campaigns
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Planning and directing interior and architectural imagery
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Coordinating asset production and directing digital render output
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Direction of Forme product renderings and visual outputs
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Shot planning, reference preparation, mood boards and style direction
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Selection, editing and curation of assets for campaign, website and print use
Digital Brand Integration
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Ensuring brand translation coherently across websites, CRM, communications and digital
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Maintaining consistency between physical brand experience and digital expression
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Working across brand, UX and interface presentation with designers and developers
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Aligning content structure, layout decisions and visual language with commercial objectives
Wayfinding, Environmental Graphics & Print Systems
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Wayfinding design direction and signage hierarchy
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Coordination of physical brand communication within the built environment
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Template design for repeat-use internal and operational materials
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Coordination with printers, fabricators and consultants on technical production
Web Oversight, Design & Development
Strategic involvement in the full lifecycle of digital presence across eclat.com, eclat.com/noted and formedesign.com.au — from information architecture and narrative structure through to design direction, brand alignment, SEO, content planning and post-launch refinement.
Search & Digital Reputation
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Supporting page structure, metadata and keyword relevance across indexed content
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Ensuring search-facing copy aligned with brand tone rather than low-quality SEO language
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Stewardship of Google Business Profile presentation, imagery and review-response tone
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Maintaining consistency between the brand's intended identity and its public digital footprint
Consultant Management
Sole direction of all external creative consultants, including: SPGD, Gallies, AWD, Stone Digital, Artline, Viktoriya Sreda, ArtL-ne and Exo Digital.
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Brief writing, scope definition and project management
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Translating business objectives into clear creative or technical direction
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Reviewing work for quality, alignment and fit-for-purpose outcomes
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Active co-development of assets and output
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Protecting the brand from dilution across outsourced outputs
SKILLS APPLIED
Creative & Strategic Brand strategy and architecture · Narrative and tone-of-voice development · Visual systems design · Art and experience direction · Creative governance
Design & Communication Typography, grid systems, layout · Print, editorial and presentation design · Brochure and collateral design · Signage and wayfinding · Information hierarchy · Production-ready artwork preparation
Copywriting & Content Brand and editorial writing · Long-form and short-form copy · Website copywriting · Sales and marketing copy · Messaging strategy · SEO-aligned writing
Digital & Web Information architecture · UX-aware content structure · CMS publishing · Search indexing and metadata · Digital asset optimisation · Developer handoff principles
Photography, Video & Visual Media Art direction for still photography · Video concepting and direction · Moodboarding · Advanced image retouching · Interior and product visual storytelling · Asset library curation
Leadership & Delivery Cross-functional coordination · Consultant management · Brief writing · Quality assurance · Timeline and deliverables management · Translating strategy into executable creative direction
Software & Platforms: Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Lightroom, Premiere Pro, After Effects, Acrobat, XD) · Figma · Canva Pro · Keynote · Microsoft PowerPoint · Wix, WordPress, Squarespace, Webflow · Google Search Console, Analytics, Business Profile · Notion, Trello, Asana, Monday, Slack
SUMMARY
As principal creative architect of Eclat, I led the authorship, development and protection of the brand across narrative, visual identity, digital presence and environmental application. The role demanded a rare combination of brand thinking, design judgement, technical awareness and operational discipline; ensuring continuity not just across touchpoints, but across time.
The creative system built here became the foundation everything else had to speak through. Which meant the next task was equally fundamental: building the operational platform the business would actually run on.