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PROJECT MANAGEMENT

Managing the delivery of complex, cross-disciplinary projects spanning creative, digital design, technology, interior design, operations and built outcomes. Reflecting the project management discipline required to execute a high-end coworking and hospitality-led workplace brand with continuity across every stage.

PERIOD OF APPLIED DISCIPLINE
August 2021 - July 2025
 

Project management is the discipline that determines whether everything else matters.
 

The most sophisticated brand, the most considered interior design, the most intelligently structured lease, the most advanced technology infrastructure — none of it becomes real without the orchestration of people, timelines, resources, dependencies, decisions and contingencies into a coherent delivery process. Great ideas are stopped cold by poor execution. Strong execution elevates ideas that might otherwise have been considered ordinary. The difference between the two is almost always management, and or people.
 

My role in Project Manager was striving to uphold stability and logic; understanding the complexity of an integrated, multi-disciplinary fitout across its full lifecycle, from initial planning and consultant appointments through to practical completion, defects resolution and operational handover.

The Eclat Hawthorn East fitout was not a simple commercial tenancy. It was a premium, design-intensive, technology-integrated, hospitality-led environment built across simultaneous workstreams. Interior design, technology infrastructure, AV, access control, CCTV, furniture procurement, branding, digital products, joinery fabrication and authority approvals; all of it had to converge.
 

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SCOPE OF WORK:
 

Project Planning & Programme Development

  • Developing the master programme covering all phases of the project from consultant appointments through to practical completion and operational launch

  • Identifying dependencies, parallel workstreams, critical path items and lead times

  • Establishing milestone schedules aligned with commercial, operational and financial requirements

  • Building in sufficient contingency to accommodate realistic risks without being unrealistically optimistic
     

Consultant Appointments & Scope of Works

  • Identifying and appointing consultants across architecture, interior design, structural engineering, mechanical, electrical, hydraulic, fire, AV, access control, CCTV, IT, and specialist trades

  • Writing or reviewing scopes of work and fee proposals for each appointment

  • Establishing accountability frameworks between consultants and the broader project team

  • Ensuring each appointment was commercially appropriate and contractually clear
     

Design Programme & Design Management

  • Managing the design programme from concept through to construction documentation

  • Coordinating the design team to ensure documentation progressed in alignment with the project programme

  • Identifying design coordination issues between consultant disciplines and resolving them before they became construction problems

  • Reviewing design documentation for completeness, buildability and alignment with project intent
     

Tender & Procurement

  • Managing the tender processes

  • Preparing tender packages, coordinating addenda and managing tenderer queries

  • Reviewing and comparing tender submissions

  • Coordinating legal review of building contracts prior to execution

  • Procuring specialist suppliers, subcontractors and product vendors outside the principal contract

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Budget Development & Cost Control

  • Developing and maintaining the project budget across all cost categories

  • Reviewing quantity surveyor assessments and builder cost reports

  • Identifying cost risks, budget pressure points and value engineering opportunities

  • Managing variations against the approved budget and authorising changes within defined parameters

  • Maintaining financial transparency for stakeholders and investors

Construction Programme & Site Management

  • Overseeing the construction programme and progress against milestones

  • Site review of progress, assess quality and resolve emerging issues

  • Identifying programme risks and acceleration strategies where required

  • Managing the flow of information and instructions between design team and contractor

  • Coordinating authority inspections, compliance milestones and permit conditions
     

Variation Management

  • Assessing and approving variations to scope, design or programme during construction

  • Maintaining a clear variation register with commercial value and design rationale

  • Communicating variations to stakeholders and maintaining budget alignment

  • Distinguishing legitimate scope changes from contractor-generated scope creep
     

Quality Assurance & Defects Management

  • Reviewing work in progress against design documentation and quality standards

  • Identifying non-compliant or substandard installation and directing rectification

  • Managing the defects liability period following practical completion

  • Coordinating outstanding works and ensuring all defects were closed off
     

Practical Completion & Operational Handover

  • Coordinating practical completion inspections and documentation

  • Managing the final as-built documentation and operating and maintenance manuals

  • Overseeing the transition from construction to operational commissioning

  • Coordinating FF&E delivery, systems commissioning, staff readiness and launch preparation

  • Ensuring all systems, services, finishes and operational elements were functional before the first member walked through the door
     

Risk & Issue Management

  • Identifying project risks across design, cost, programme, quality and delivery

  • Maintaining a risk register and updating it as the project evolved

  • Escalating issues requiring stakeholder decision-making

  • Resolving conflicts between consultants, contractors and suppliers through clear, outcome-focused management
     

Stakeholder Communication

  • Providing regular, clear and accurate project updates to stakeholders and investors

  • Preparing progress reports and budget summaries

  • Translating technical information for non-specialist stakeholders

  • Maintaining confidence through transparency rather than optimistic omission
     

 

APPLIED SKILLS:
 

Programme & Planning Master programme development · Critical path analysis · Milestone scheduling · Parallel workstream coordination · Contingency planning · Procurement lead time management
 

Design & Consultant Management Design programme management · Consultant coordination · Scope of works development · Design issue resolution · Documentation review · Information flow management
 

Cost & Contract Budget development and control · Variation assessment and management · Tender preparation and evaluation · Contract review · Quantity surveyor coordination · Cost reporting
 

Construction Delivery Site management · Build quality oversight · Programme monitoring · Authority coordination · Defects identification and closure · Practical completion management
 

Risk & Governance Risk identification and register management · Issue escalation and resolution · Stakeholder reporting · Financial transparency · Decision accountability
 

Software & Tools Microsoft Project · Buildxact · Procore · Aconex · Xero · Notion · Monday.com · Trello · Slack · Google Workspace · Adobe Acrobat · Bluebeam



SUMMARY:
 

By practical completion, a complex, multi-disciplinary project had been delivered to standard — on the back of a planning, coordination and quality discipline that had to hold across every workstream simultaneously. The building was open. The brand was defined. The systems were live.

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